Planing & Budgeting
- Participation in the formation of the company's strategic plan to ensure the sales strategy
- Formation and management of the sales plan implementation in accordance with the company's Business Plan.
- Ensuring the fulfillment of the revenue budget and the Hostel load.
- Ensuring the development and implementation of the company's Marketing Strategy, including market analysis, specific environment, promotion.
Sales & Channels
- Formation of the pricing policy of sales through sales channels (short-term rental, long-term rental, groups, sites).
- Development and implementation of a loyalty system for customers in the context of group segmentation.
- Ensuring the formation of a pricing policy for sales by additional revenue channels (food, services, excursions, etc.).
- Controlling the work of the reception department, ensuring compliance with work standards.
Services
Development and implementation of a system for continuous improvement of service quality and monitoring of customer service quality.
